Cengage - Learning
Cengage Learning
Service Direct
Technology Training & Faculty Workshops



Now it's easy to use technology in your course. No longer difficult to master, today's technology products help students succeed in the course, while they simplify lecture preparation, testing, and grading for you.

We are committed to providing you with superior quality, choice, and value in the range of teaching resources available to you. And to make the solution complete, we have created a variety of programs to help you learn how to incorporate our technology resources into your classroom. Whatever level or style of training you prefer, we are ready to help.

For adopters of Cengage Learning titles:

  • One-on-one Training: Your local Cengage Learning representative can train you individually on each component of your adopted course material. Whether it's a test generator, course management system, online resource, or the student CD-ROM, your Cengage Learning representative can get you started quickly.
  • Post-Adoption Faculty Training: For courses with multiple instructors, we can arrange department-wide trainings tailored to your course needs. We can walk through the student and professor ancillaries in a hands-on lab environment or in a lecture format.
  • Post-Adoption Adjunct Training: For courses with many adjunct instructors, Cengage Learning representatives can host a training specific to your teaching needs. Many adjuncts don't have the opportunity to choose the textbook they use in class, so this training can focus on the textbook's integrated teaching and learning system. We'll focus on the specific ancillaries and in the setting you're comfortable within.
  • First Day of Class Student Training: Do you have enough time to train your students on the adopted course technology? Do your students understand the inherent value of the textbook/technology package? Let your local Cengage Learning representative come in on your first day of class and get your students up and running quickly. Over 1,400 professors have taken advantage of the First Class In-Service Program impacting nearly 500,000 students.





WebTutor T.O.T.A.L Support

We are proud to offer Cengage Learning Online Teaching and Learning Support. T.O.T.A.L is more than a name for our service. It's a commitment. From the day you decide to adopt a WebTutor product on WebCT or Blackboard until the last day of class, a dedicated team of professionals will ensure that your course is as successful as you want it to be. There are many aspects to T.O.T.A.L. support, including:

  • Student and Instructor Manuals
  • Personal WebTutor phone orientations
  • Customizable training options to meet YOUR needs
  • Discounts off published rates for training provided from Blackboard and WebCT
  • Phone and email support (varies by platform provider)

To take a test drive of WebTutor, click here


Cengage Learning Connections

From the day you adopt a Cengage Learning title in the Cengage Learning Connections program until the last day of class, a dedicated team of professionals will ensure that your course is successful. We offer multiple ways for you to access advice, instruction, training, and assistance, including:

  • 24/7 support through our "TLC" Customer Service and Community Web site: ThomsonLearningConnections.com
  • Telephone and eMail support
  • Online and in-person support through our Lead Teacher program
  • Colleague-to-colleague support on campus through our on-site Power User program.



For ALL Cengage Learning courses:


For Mathematics and Science Courses

  • iLrn for Mathematics and Statistics
  • TLE (The Learning Equation) for Mathematics
  • OWL: Online Web-based Learning for Chemistry
  • PhysicsNow for Physics
  • Diet Analyis for Nutrition and Health
For Business and Economics Courses

  • Personal Trainer for Accounting
  • Keyboarding Pro for Keyboarding

For Humanities and Social Sciences

  • InSite for English
  • QUIA for World Languages
  • College Success for the College Success Community
  • PsychStudy and CJ Study
    • Link to PsychStudy demo.

  • CogLab for Psychology



Your Online Resource for Adjunct Information!


Get your students up and running quickly with technology training the first day of class. Over 1400 professors have done so!


Create your own learning materials specific to your course needs by visiting our TextChoice2 website!


Visit our newtexts site to browse our titles and see how you can bring your course to life with online multimedia simulations, interactive online homework, and course management systems!


Whatever level or style of training you prefer, we're ready to help out adopters get the most from our products!


Hear live sessions with Cengage Learning authors that feature topics of interest to today's professors and students!


Having trouble finding your Cengage Learning Representative?
Cengage Learning - Gale | Course Technology | Delmar | Cengage Higher Education | Nelson Careers at Cengage | Contact Cengage